BY001 Women's Chef Chef Jacket

The processing time for your order may vary depending on product availability, order quantity, customization requests (such as logo printing or embroidery), and our current production schedule.
* In-stock items: Typically shipped within 1–3 business days.
* Customized products (printing/embroidery): Depending on the quantity and technique, processing may take 5–10 business days.
* Bulk corporate orders: A tailored delivery timeline will be provided based on production planning.
We keep you informed at every stage of your order and share the estimated delivery date upon confirmation. If you have urgent needs, feel free to contact us — we’re here to find the fastest solution for you.

Yes, we offer international shipping to over 25 countries across Europe, the Middle East, Asia, and the Americas. Our export process is carefully managed to ensure your products arrive safely, securely, and on time.
- Trusted Logistics Partners: We ship with globally recognized carriers such as FedEx, DHL, and UPS, ensuring fast and reliable delivery to your location.
- Secure Packaging: Every item is packaged with care using protective materials to prevent damage during transit.
- Shipping Insurance: All international shipments are fully insured, giving you peace of mind in case of loss or damage.
- Customs & Documentation: We handle all necessary export documentation and customs procedures to ensure smooth clearance and delivery.
- Estimated Delivery Time: Depending on your country and the nature of your order, delivery typically takes 5–10 business days.
If you have specific shipping requirements or questions about your destination, our customer service team is ready to assist you with tailored solutions.

Customer satisfaction is our top priority. If the product you received has any manufacturing defects, printing errors, or issues with embroidery quality, you can initiate a return quickly and easily.
🔍 What qualifies for a return:
- Defects caused by production (e.g. stitching errors, incorrect sizing, visible damage)
- Mistakes in logo printing or embroidery (wrong color, placement, or incomplete application)
- Incorrect items shipped (wrong model, size, or color)
📦 Return process:
- Contact us within 7 days of receiving your order to request a return.
- Once your request is approved, we’ll provide a free return shipping label.
- After we receive the returned item, we’ll inspect it and proceed with either a refund or replacement.
- Approved refunds are processed within 5 business days via your original payment method.
⚠️ Non-returnable items:
- Custom-made products (e.g. personalized names or logos) cannot be returned unless there is a production error.
- Used, washed, or tag-removed items are not eligible for return.
If you experience any issues, our customer service team is here to help with fast and solution-oriented support. Our goal is to provide you with high-quality products and a smooth shopping experience.

We offer a wide range of sizes to ensure a comfortable and professional fit for every body type. Our standard size options include:
XS – S – M – L – XL – 2XL – 3XL – 4XL – 5XL
These sizes are available across both men’s and women’s collections. For women’s workwear, we use tailored patterns that reflect the natural body shape, ensuring better fit and mobility throughout the workday.
👩 Women’s Fit:
- Designed with attention to waist, hips, and shoulder proportions
- Custom sizing available upon request (e.g. petite or plus sizes)
- Maternity-friendly designs offered for expecting professionals
👨 Men’s Fit:
- Accommodates broader shoulders and longer torso proportions
- Available in various styles including regular, slim, and relaxed fits
📏 Size Guidance:
- Each product page includes a detailed size chart to help you choose the best fit based on your measurements
- If you're unsure, our customer support team is happy to assist you with personalized sizing advice
Choosing the right size is essential for comfort, safety, and confidence at work. We recommend checking your measurements before placing an order to ensure the best possible fit.